Manually award or reject the video-verified FTP tier (issue: video review is a manual process
for now). Approving grants the gold coin tier (6 months) and the
🎥 Second Opinion badge; rejecting leaves a note the rider sees in-app so they know
what to fix.
Checking access…
Look up rider
Current status
Approve
Reject
Clear
Removes the rider's current verification entirely (any tier). Use if a prior award turns
out to be invalid.